Returns & Exchanges
At Rough & Tumble, we stand by the quality of our gear, which is why we offer a 30-day window for returns or exchanges on all items in original, unworn condition. Whether the fit isn't right or you've changed your mind, we are committed to making the process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
Pack and Ship
Securely pack your items in their original packaging, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned goods, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing