Frequently Asked Questions
Everything you need to know about your Rough & Tumble gear.
What is the typical shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. Expedited shipping options are available at checkout for those who need their gear sooner.
How do I return or exchange an item?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached. Simply visit our Returns Portal to start your request.
Are your materials sustainably sourced?
Yes, at Rough & Tumble we prioritize durability and ethics. We use a mix of organic cotton, recycled polyester, and responsibly sourced leather to ensure your clothing lasts a lifetime while minimizing environmental impact.
How do I find the right size?
Each product page features a detailed 'Size Guide' button with specific measurements. Because our fits range from athletic to oversized, we recommend checking your measurements against our chart before purchasing.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your location and the weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.